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Privacy policy

Your privacy is very important to us. As a result, we have developed this policy to help you understand how we collect, use, disclose and disclose personal information. The following describes our privacy policy.

Before or when collecting personal data, we will identify the purpose for which the data is collected. We collect and use personal data only for the purposes we have defined and for other compatible purposes, unless we obtain the consent of the data subject or as required by law.

We keep the personal data as long as necessary for the purposes defined.

We collect personal data by lawful and fair means and, where appropriate, with the knowledge or consent of the data subject.

Personal data must be relevant to the purpose for which it is intended and, to the extent necessary for that purpose, must be accurate, complete and up-to-date.

We protect personal data by reasonable security measures against loss or theft, as well as against unauthorized access, disclosure, copying, use or modification. We make available to customers information about our policies and practices related to the management of personal data.

We are committed to conducting our business in accordance with these principles to ensure that the confidentiality of personal data remains protected and preserved.

OFFERSMARKET CPA, SLU (hereinafter "us" or "ours") is responsible for the processing of your personal information, and we are obliged to protect and respect your privacy and personal integrity when you use our products and services and browse our website. This Privacy Policy will help you understand what information we collect, why we collect it, and how we use it. The Privacy Policy will also explain how you can exercise your rights when you give us your personal information. We ask that you read this Privacy Policy carefully and become familiar with its contents. If you have any questions, we invite you to contact us using the contact information at the end of this Privacy Policy.

What personal information do we collect?

When you obtain access, register, participate, create an account or use one way or another our services, we may collect personal data about you. The personal information we collect depends on the circumstances and services you use, but may include the following:

Personal information that you are actively providing to us

  • Name, email address, phone number and address.
  • Kind
  • Birth date
  • Nationality
  • Payment Information
  • User identification, including username as login, and password.

Personal information generated by the user

Your referrals to purchases, for example when you respond to ads or campaigns

  • Your IP address
  • We may also collect other information about your use of our services through cookies and similar technologies.

Personal information collected from a third party

We may supplement the information we collect from you with information we receive from third parties and through your use of websites, products or services offered by other companies in our group, OFFERSMARKET CPA, SLU . This may include, for example, information we receive from third parties that provide our payment solutions in order to activate the payment when using our Services.

What happens if you connect your social media services with our service?

You can use your account on social media services such as your Facebook account, to connect to some of our Services, for example when you create an account to access one of our Services. If you choose to do so, we collect certain information about your social network account for the purposes described under "Why do we collect your personal information". We only collect the bare necessities of such personal data to perform the Service you request by logging into your social media account.

Please note that this Privacy Policy does not apply when you use features specific to your social network account. Indeed, your interactions with these features are governed by the Privacy Policy as well as other policies enforced by the companies that provide you with their services.

Why are we collecting personal information?

Our goal

We treat your personal information for the following purposes:

A) For the sake of our contractual relationship:

  • To keep a history of your purchases to make sure we can offer you the services you owe
  • To provide you with information about your subscription, your account or your purchases of services that we provide
  • To inform you of any changes in our Services
  • To offer you offers, news, information, products or services that you request from us

B) For legitimate reasons:

  • To share your information with other companies of the OFFERSMARKET CPA, SLU when necessary for administrative reasons or for the effective delivery of our services to you
  • To use your IP address or other necessary information to prevent malicious use of our Services and thus to protect our Services or to enforce or enforce our Terms of Use
  • To provide information during a merger and acquisition process for commercial and strategic management purposes.
  • To be able to offer you offers, news, information, products or services that we consider likely to interest you, including tailor-made advertising that best suits your interests
  • For analysis and statistics purposes
  • To implement, exercise or defend legal obligations

C) For commercial purposes:

To send you newsletters, if any, which may also contain offers, news or information about our Services and / or other products and services offered by OFFERSMARKET CPA, SLU that we believe might be of interest to you. Please note that you can unsubscribe from the newsletter at any time by changing your account preferences on your account page.

D) We may also process your personal information if it is necessary to comply with a legal obligation or the decision of an authority.

On what legal basis of the GDPR is the processing of your personal data based?

Processing of your personal information for the purposes described below:

  • Point (A) is required for the conclusion and fulfillment of our obligations in accordance with our agreement with you
  • Point (B) is necessary for our legitimate interests in the development, management, protection and marketing of our Services as well as from a commercial and strategic point of view
  • Point (C) will only apply if we have received your agreement for this case of processing your data
  • Point (D) is required to comply with our legal obligations.

Do you have to provide your personal information?

The personal information that we request from you and which is indicated as "mandatory" in one way or another, in particular by means of a symbol *, we are required to provide our Services (for legal, contractual, administrative, technical or similar). However, some of your personal information may be required only to use specific features, to activate optional features of a Service, or to request access to certain resources, offers, promotions, programs, or otherwise from us or from others. You will be informed of this before we collect personal data from you.

With whom can we share your personal information?

Group transfers

We may share your personal information with other companies that are part of the OFFERSMARKET CPA, SLU , if necessary for administrative reasons or for the effective provision of our Services to you. If you have consented, we may also disclose your personal information to companies that are part of the OFFERSMARKET CPA, SLU for commercial purposes. OFFERSMARKET CPA, SLU companies that access your personal data comply with the practices set forth in this Privacy Policy.

Partners, sponsors and advertisers

We may share your personal information with our collaborators and sponsors when you participate in surveys and competitions offered as part of the Service. In addition, we may also share your personal information with our collaborators and advertisers, but only if you have requested or confirmed that you have consented.

As mentioned, we may also use aggregated information to control the use of our Services to enable us to improve and expand our Services, and we may make such aggregate information available to third parties, such as content partners or advertisers. The aggregated information does not include any personal data and can not be linked to you.

Third parties for security and other legitimate reasons

We may also disclose your personal information to third parties if we can reasonably believe that it is necessary:

  • To comply with applicable legal requirements, including applications, court decisions, government requests or search warrants, or other legal obligations
  • To guarantee our rights or our property, or the safety of our customers or employees
  • To protect us from fraudulent, malicious, malicious, unauthorized or unlawful use or subscription to our Services and to protect our network, Services, devices and users from such use
  • To prosecute or defend us against complaints or lawsuits, cases and administrative proceedings, and others
  • To assess credit risk, for reporting purposes, or to receive payment for our Services
  • As part of a merger and acquisition, as the prospective buyer or seller agrees to respect and process your personal information in accordance with our Privacy Policy
  • For external auditors and controllers

Where do we process your personal information?

The personal data that we collect from you may be transferred and stored in a destination outside the European Economic Area ("EEA"), including countries not subject to the European Commission's decision on the application of an adequate level of protection in the processing of personal data. They may be shared with other companies belonging to OFFERSMARKET CPA, SLU , processed by employees working for us or for one of our suppliers located outside the EEA. For example, these employees may be responsible for completing your order, processing your payment information, and providing our help desk. We take all reasonable precautions to ensure that your personal information is treated securely and in accordance with this Privacy Policy, and that it has been properly safeguarded to protect your information. For more information about these backups or a copy of them, please contact us using the contact information at the end of this Privacy Policy.

How long do we store your personal data?

We will only keep your personal information as long as we consider it necessary to fulfill our objectives as described above in the "Why do we treat your personal information?" Section. Then we will delete or, in some cases, anonymize your personal information. We regularly check that the personal information we have kept is removed. Because we process your personal information for different reasons, the effective retention period of your personal information may vary.

In general, the following deadlines apply before deletion:

User Data

User data is information about how you use the service and about the commands you perform. Until account deletion (processed within 5 years) Customer Service Data Customer Service Data is the information you provide when you contact Customer Support Services.

The deletion time is 3 years.

Account Information

Account information is your account information such as the username, password, and payment details that you have registered for the service of your account.

The data is kept until the account is deleted.

Transaction data

Transaction data is information about the transactions made on your account in connection with your purchases made through the service.

The deletion time is 10 years.

How do we protect your personal information?

Protecting your personal information is important to us. All personal information you provide to us is stored on secure servers and we have strict procedures to protect against loss, misuse, unauthorized access, alterations, disclosures or deletions. Any financial transaction will be encrypted by industry standard technology and subject to the PCI security standard.

Although we do our best to protect your personal information, we can not guarantee that our security measures are foolproof in the face of attempts to gain unauthorized access, use or disclosure of personal information. However, we have established security and response plans, including measures to deal with data breaches, in the event of a physical or technical incident, to manage these issues quickly and to limit any adverse events. incurred.

How can you access your personal information?

We understand that you need at some point to obtain additional information from us about your personal data and how it is processed, or to update or correct the information you have provided. As a result, you have the following rights:

  • Right to access your personal data: You have the right to have us verify your personal data in the event that we process it, and therefore to access this personal information
  • Right to Correct Personal Information: If any of your personal information that we process seems to you to be incorrect, you have the right to ask us to correct such personally identifiable information.
  • Right to delete personal information (right to be forgotten): In certain circumstances, for example, if your personal information has been processed illegally or if you have withdrawn your consent (in case the processing of your personal data makes the subject of your agreement), you have the right to request that we delete your personal data.
  • Right to limitation of treatment: In certain circumstances, for example, if you dispute the accuracy of your personal data or if you object to our legitimate purpose pursued by our processing your personal data, you have the right to request that we limit the processing of your personal data until a solution is found.
  • Right to oppose the processing of data: In certain circumstances, especially if you dispute our legitimate interest in processing your personal data, you have the right to oppose, for reasons relating to your particular situation, this processing of your data.
  • Right to portability of data: If your personal data is processed automatically with your consent or in the performance of our contractual relationship, you have the right to request that we provide you with your personal data in a computer-readable format for the purpose transmission to another data controller.
  • Right to file a complaint with the supervisory authority: You have the right to lodge a complaint about the processing of your personal data with your supervisory authority.
  • In the event that the processing of your personal data by us is based on your consent, you have the right to withdraw that consent at any time (however, this will not affect the treatment of your agreement before withdrawal) by contacting us or updating the Service settings (if applicable).

Please contact us using the contact information below for any request to claim your rights. We will make every commercially reasonable effort to respond to your request within 30 days of receiving it. If we can not respond to your request within 30 days, we will notify you, provide the reason for the delay and the date we can respond.

In addition, please note that you can change your contact preferences on the "Settings" page if you do not wish to receive certain types of information from us. You can also do it anytime by contacting us at [email protected]

     

Changes to this Privacy Policy

Our Privacy Policy may change from time to time. As a result, be sure to check the latest version of this policy regularly. We will communicate all changes in the Privacy Policy here, and if the changes are significant, we will send you a more meaningful message such as an email. If we change this Privacy Policy so that it affects how we use your personal information, we will notify you of the choices you will have as a result of those changes. We will also keep old versions of this Privacy Policy as an archive that you will be able to consult freely.

Contact

We invite you to send all your questions, comments and requests regarding this Privacy Policy to [email protected]

We are subject to and linked to the General Regulation (EU) 20116/679 of the European Parliament and of the Council of 27 April 2016 on Data Protection ("RGPD"), Law No. 429 of 31 May 2000 on the Processing of Personal Data ("Personal Data Act") and Act 227 of 22 April 2002 on Information Society Services, including certain aspects of electronic commerce (the "e-commerce Act").

Last modification: 08/04/2019

ALL RIGHTS RESERVED BY FOOD MARKET DELIVERY. TERMS AND CONDITIONS. PRIVACY POLICY.