Help & Contact
1. Who we are?
At Food Market we dedicate our time to delivering quality products to consumers easily, cheap and unobtrusive. We do our utmost to be able to offer a wide range of products that can satisfy as many consumers as possible at a good price and high quality.
Legal Notice:
OFFERSMARKET CPA, SLU
59, Prat de la Creu (Escala A, Pis 3), AD500, Andorra la Vella, Andorra
VAT: L-712476-F
We are committed to protecting and respecting your privacy. Below we report how we process your personal data collected by us or that you have given us. More information stipulated in Article 4 about personal data.
You must read the entire Conditions and Privacy Statement to understand our procedures regarding your subscription and your personal data.
You will only be able to place orders after accepting the conditions.
2. Conditions and commitment
2.1 Acceptance of conditions and contract
By ordering a subscription from Food Market, you confirm that you have read and accepted Food Market terms and conditions. You agree that all the provisions set out in the contract apply to you.
2.2 Terms and conditions of the subscription
By ordering the package of the welcome gift, you also subscribe to a recurring subscription which gives you 400 points per month at the value of 39.99 €. You can then redeem them for a wide range of quality products - You obviously benefit from free shipping for these products.
3. Purchase a subscription
3.1 Age
Minors under 18 years old are not allowed to place orders.
3.2 Subscription prices at Food Market
Food Market may offer promotional campaigns to new subscribers as part of a special introductory offer. Membership subscription usually costs between 1.00 € and 5.00 €. The price depends on the campaign you want to use. The introductory period will generally be between 5 and 14 days.
Please note that prices and fees are subject to change. If you do not agree with the change, you can cancel your subscription on your self-service slot or by sending an email [email protected]
The price of your monthly subscription, which usually costs 39.99 €, can be divided into smaller deductions, or downgraded to another pricing model as an automatic service after registration. If this change occurs, your receipts will reflect the new subscription price.
3.3 Payment by credit card
When ordering, the amount for the introductory package will be charged, and the amount of your credits will be automatically withdrawn every 30 days. All invoices will be made on behalf of foodmarketdelivery.com on your bank statement.
The withdrawals will continue automatically until you unsubscribe from the subscription. If your credit card is without funds, the transfer of your points will be delayed until the payment on your credit card is again possible and accepted.
A confirmation email will be sent to the email address you entered.
3.4 Timing of sampling
All payments will be debited at the time of the order, if for any reason we do not have the stock or can not complete your order, you will be notified and your credit card or debit transaction will be canceled, so that you will not be charged.
We must receive payments for all orders in full, before they are shipped.
3.5 Right of withdrawal
Right of withdrawal regarding your membership You have 5 days to refuse the purchase of the introductory offer. Since this is a valid membership, the rules governing the right of withdrawal with respect to the purchase of credits will not be applied. The 5 days start when you made your purchase. So send us an email that says you want to cancel the purchase you made-we will cancel your membership and refund you.
To cancel a purchase, you must send an email to [email protected]
After having withdrawn your purchase and returned the new product, unused and in its original packing closed, the total amount, initially taken, will then be credited to your bank account.
Money back guarantee
If you try our Premium offer, you are automatically covered by our money back guarantee! This means that if you are not satisfied with our services, we will refund you. The money back guarantee applies to subscription trials (such as 5, 10 or 14 day subscriptions at discounted rates) - not to subsequent periods. When applying for a money-back guarantee, you must complete a form. Contact our customer service or follow the instructions on our website to get this form. If you apply for the Money Back Guarantee, you automatically forgo any welcome gift that may have been offered with your subscription trial.
3.6 Duration of the subscription
You can always cancel your subscription.
After the introductory period, the subscription will continue automatically until you opt out.
3.7 Unsubscribe
The subscription will continue unless you unsubscribe.
You must unsubscribe via our website foodmarketdelivery.com.
3.8 Subscription Information
You can find information about your subscription on our website foodmarketdelivery.com. Sign in with your access details.
3.9 Personal information
By subscribing to a Food Market offer, you must enter your correct details.
You must contact Food Market if your details will be changed.
If you have a new credit card, your subscription will be canceled and you no longer have to make purchases.
3.10 Newsletters
Food Market reserves the right to email you Food Market news and offers and partners - you can always unsubscribe.
4. Information of personal data
4.1. Processing of personal data
Food Market never distributes your personal data to third parties.
5. Limitation of liability
Food Market disclaims all other liabilities than the one for which it is bound by Andorra law. In case of dispute or controversy the parties submit all disputes arising out of or in connection with this Agreement to the non-exclusive jurisdiction of the courts of Andorra.
Last modification: 08/04/2019